What is the most common reason for a Chiranjeevi card becoming inactive?

For families in the 'Paid' category, the most common reason is the non-renewal of the annual ₹850 premium. The policy is valid for one year from the date of payment and must be renewed every year to remain active. For the 'Free' category, it could be due to a data mismatch in the Jan Aadhaar portal.

How can I check my Chiranjeevi policy status online?

You can check your policy status on the official Chiranjeevi Yojana website. You will need your Jan Aadhaar number. The portal has a 'Registration Status' search option where you can enter your Jan Aadhaar ID to see your policy details, including the expiry date.

What should I do if my card is active, but the hospital says it's not working?

If your online status is active, the card should work. This could be a technical issue at the hospital's end. Ask the hospital's helpdesk (Swasthya Margdarshak) to re-check. If they still refuse, you can immediately call the scheme's toll-free helpline number 181 for assistance.

Can I renew my lapsed Chiranjeevi policy?

Yes, if you are in the 'Paid' category and your policy has lapsed, you can renew it by visiting an e-Mitra kiosk or through the online portal by paying the ₹850 premium for the next year. Your policy will be reactivated.

Why Your Chiranjeevi Card is Inactive or Blocked in Rajasthan (2025 Fix)

The Problem: Your Lifeline is Suddenly Blocked

You arrive at a hospital for a medical emergency, confident that your family is protected by Rajasthan's flagship **Mukhyamantri Chiranjeevi Swasthya Bima Yojana**. You present your Jan Aadhaar card, but the hospital staff informs you, "Your policy is inactive." This can be a shocking and stressful experience. You were counting on the massive ₹25 lakh health cover, but now you're being asked to pay in cash.

This is a common problem faced by many families in Rajasthan, especially those who are not in the free category. The good news is that it is almost always fixable. This guide will explain the common reasons why your Chiranjeevi policy might be inactive or blocked and provide a clear, step-by-step process to check your status and reactivate your cover.

Common Reasons for an 'Inactive' Chiranjeevi Policy

There are two main categories of beneficiaries in the Chiranjeevi scheme, and the reason for inactivity often depends on which category you belong to.

For the "Paid" Category (₹850 Premium):
This is the most common cause. The Chiranjeevi policy for families in the paid category is valid for **one year from the date of premium payment**. If you do not renew the policy by paying the ₹850 premium for the next year, your policy will become inactive or "lapsed." Many people forget to do this annual renewal.
For the "Free" Category:
Since you don't have to pay a premium, your policy should always be active. If it's showing inactive, the reason is usually technical. It could be due to a mismatch of data between the food department (for NFSA beneficiaries) or the SECC database and the Jan Aadhaar portal. Or, your Jan Aadhaar e-KYC might be incomplete.

How to Check Your Chiranjeevi Policy Status Online

Before visiting a hospital, it's a wise step to check your policy status online. All you need is your family's Jan Aadhaar number.

Step 1: Visit the Official Chiranjeevi Portal
Go to the official website: chiranjeevi.rajasthan.gov.in.
Step 2: Find 'Registration Status'
On the homepage, look for a section or link that says **"Registration Status Search"** or "Check Registration Status."
Step 3: Enter Your Jan Aadhaar Number
Enter your 10-digit Jan Aadhaar number in the search box and click 'Search'.
Step 4: View Your Status
The portal will display your family's details, including the Head of the Family, your eligibility category ('Free' or 'Paid'), and most importantly, your **Policy Status**. It will clearly show if your policy is 'Active' and will also mention the policy start and end dates.

How to Fix an Inactive or Blocked Card

The solution depends on why your card is inactive.

If You Are in the "Paid" Category (Lapsed Policy)

The solution is simple: **renew your policy**. You can do this by visiting your nearest **e-Mitra kiosk**. Provide your Jan Aadhaar number and pay the ₹850 premium for the next year. Your policy will be reactivated, usually within a few hours.

If You Are in the "Free" Category (Technical Issue)

If you are in a free category but your status is inactive, it's likely a data issue. You should visit an e-Mitra kiosk or the hospital's helpdesk. They can check your Jan Aadhaar details and see if an e-KYC update is needed or if there's a data mismatch that needs to be escalated to the authorities.

Frequently Asked Questions (FAQs)

Q. How can I avoid my policy becoming inactive?

If you are in the paid category, set a reminder on your calendar a month before your policy's expiry date. You can check this date anytime on the Chiranjeevi portal. Renewing it on time is the best way to ensure continuous coverage.

Q. My Jan Aadhaar details are incorrect. Could that be the problem?

Yes, definitely. The Chiranjeevi scheme relies entirely on your Jan Aadhaar data. If your name, DOB, or other details are incorrect in the Jan Aadhaar database, it can cause verification failures at the hospital. Get your Jan Aadhaar details corrected at an e-Mitra kiosk first.

Why Your Chiranjeevi Card is Showing 'Inactive' or 'Blocked' in Rajasthan (And How to Fix It)