Privacy Policy

Your privacy matters. Learn how we protect your personal information.

Effective Date: January 1, 2025
Last Updated: January 1, 2025

1. Introduction

HealthCardHospitalList.com ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website healthcardhospitallist.com and use our services.

Who We Are: We are an independent informational platform providing comprehensive information about government health card schemes, universal healthcare programs, and empanelled hospitals worldwide. We are NOT affiliated with any government body, hospital, healthcare provider, or insurance company.

By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our website.

2. Information We Collect

2.1 Information You Provide Voluntarily

We may collect information that you voluntarily provide to us when you:

  • Contact us via email or contact forms
  • Subscribe to our newsletter
  • Submit hospital information
  • Provide feedback or inquiries
  • Participate in surveys or promotions

This information may include:

  • Name and contact information (email address, phone number)
  • Professional information (if submitting hospital data)
  • Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activities:

  • Device Information: IP address, browser type and version, operating system, device identifiers
  • Usage Data: Pages visited, time spent on pages, click patterns, referring URLs, search queries
  • Location Data: Approximate geographic location based on IP address
  • Technical Data: Screen resolution, time zone settings, browser plugins

3. How We Use Your Information

We use the collected information for the following purposes:

  • Website Operation: To provide, operate, and maintain our website and services
  • User Experience: To improve website functionality and personalize user experience
  • Communication: To respond to inquiries, provide customer support, and send updates
  • Analytics: To understand how users interact with our website and improve content
  • Security: To detect, prevent, and address technical issues, fraud, and security threats
  • Legal Compliance: To comply with legal obligations and enforce our terms
  • Marketing: To send newsletters and promotional content (with your consent)
  • Advertising: To display relevant advertisements through Google AdSense

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect and store information about your browsing activities. Cookies are small data files stored on your device.

Types of Cookies We Use:

Essential Cookies

Required for website functionality and security. Cannot be disabled.

Analytics Cookies

Help us understand how visitors use our website (Google Analytics).

Advertising Cookies

Used to display relevant advertisements (Google AdSense).

Managing Cookies: You can control cookies through your browser settings. However, disabling cookies may affect website functionality. Learn more at AllAboutCookies.org.

5. Third-Party Services

5.1 Google Analytics

We use Google Analytics to analyze website traffic and usage patterns. Google Analytics uses cookies to collect anonymous information. You can opt-out by installing the Google Analytics Opt-out Browser Add-on.

5.2 Google AdSense

We use Google AdSense to display advertisements. AdSense uses cookies to serve ads based on your interests. You can manage ad preferences at Google Ads Settings.

5.3 Google Translate

We use Google Translate to provide multi-language support. When you use this feature, your data is sent to Google for translation. Google's Privacy Policy applies to this service.

5.4 Embedded Content

Our website may include embedded content (videos, maps, social media) from third-party platforms. This content may collect data, use cookies, and track your interactions independently of us.

6. Data Sharing and Disclosure

We do NOT sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

  • Service Providers: With third-party service providers (Google Analytics, AdSense, hosting) who assist in website operations
  • Legal Requirements: When required by law, regulation, legal process, or governmental request
  • Protection of Rights: To protect our rights, property, safety, or that of our users and others
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • With Consent: When you explicitly consent to sharing

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • SSL/TLS encryption for data transmission
  • Secure server infrastructure
  • Regular security audits and updates
  • Access controls and authentication
  • Data backup and recovery procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your location, you have the following rights regarding your personal information:

Right to Access

Request access to your personal data

Right to Correction

Request correction of inaccurate information

Right to Deletion

Request deletion of your personal data

Right to Object

Object to processing of your data

Right to Portability

Request transfer of your data

Right to Withdraw Consent

Withdraw consent for data processing

To exercise these rights, please contact us at info@healthcardhospitallist.com with "Privacy Request" in the subject line. We will respond within 30 days.

For European Users (GDPR)

If you are located in the European Economic Area (EEA), you have additional rights under GDPR, including the right to lodge a complaint with your local data protection authority.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Specific retention periods:

  • Contact Inquiries: 12 months after resolution
  • Newsletter Subscriptions: Until you unsubscribe
  • Analytics Data: 26 months (Google Analytics default)
  • Security Logs: 12-24 months
  • Legal Requirements: As required by applicable laws

10. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country, where data protection laws may differ. When we transfer data internationally, we ensure appropriate safeguards are in place, including:

  • Standard Contractual Clauses (SCCs) approved by the European Commission
  • Privacy Shield frameworks (where applicable)
  • Adequacy decisions by relevant authorities
  • Binding corporate rules

By using our website, you consent to the transfer of your information to countries outside your residence.

11. Children's Privacy

Our website is not directed to individuals under the age of 13 (or 16 in the EU). We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information without parental consent, please contact us immediately, and we will take steps to delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any significant changes by:

  • Posting the updated policy on this page
  • Updating the "Last Updated" date
  • Sending email notifications (for material changes)

We encourage you to review this Privacy Policy periodically. Your continued use of our website after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: info@healthcardhospitallist.com

Website: Contact Page

Response Time: Within 30 days of receiving your request